Quality
The management and employees of PENTAP Srl are committed every day to pursuing the company’s objectives through the application of a Management System compliant with the UNI EN ISO 9001:2015 standard.
The Quality Management System of PENTAP Srl is based on a risk-based thinking approach that allows the organization to determine the factors that could generate process deviations, and to implement preventive controls to minimize the negative effects and best seize the opportunities offered by the market by anticipating its trends.
PENTAP Srl operates at all levels with unity of purpose and common objectives, committing itself to create the conditions so that employees and collaborators are put in the best conditions to achieve the objectives set by the Quality Management System.
All this allows you to align strategies, processes and resources to achieve the objectives set by the company.
The company objectives are:
CUSTOMER SATISFACTION
The Management is aware that the achievement of certain results is conditioned first of all by the ability to always maintain a high level of customer satisfaction.
The support provided to customers is aimed at every phase of the design process: analysis, technical consultancy, feasibility, co-design, design and development of innovative technologies or processes.
The applied growth philosophy is continuous project refinement, aimed at the best performance
PENTAP Srl support to the customer it translates into
PRODUCT DESIGN
Joint product development to improve feasibility
WORKFLOW IMPROVEMENT
Improving project development and production processes
SUPPORT FLEXIBILITY
Our services are “modular” according to the client’s needs
SOLUTIONS R&D
Continuous research and innovation to propose new solutions
TOOLS SIMULTANEOUS ENGINEERING
Project generation can be simultaneous with the development of the customer’s product
COMPLIANCE WITH THE REQUIREMENTS OF APPLICABLE DIRECTIVES, STANDARDS, REGULATIONS AND LAWS
For the correct management of the activities it is essential that all those who work in the company consider as a fundamental element the complete compliance with all the legislative provisions relating to the activity performed.
INVOLVEMENT AND SATISFACTION OF ALL STAFF
One of the fundamental principles underlying Quality is the involvement, participation and satisfaction of all company personnel.
PENTAP Srl is committed to disseminating the principles of quality to its staff.
It must be clear to all those who work within PENTAP Srl that everyone carries out important tasks and activities and that the work carried out must be carried out in compliance with current regulatory requirements and requests submitted by the customer and that everyone must commit to familiarising themselves with the company’s Quality management system.
Fostering a work environment inspired by respect, fairness and collaboration allows for staff involvement and empowerment.
CONTINUOUS IMPROVEMENT OF THE EFFECTIVENESS OF THE QUALITY MANAGEMENT SYSTEM
Everyone must actively participate in the growth of Quality, collaborating with the Company Management in defining management procedures and committing themselves to the detection and prompt removal of non-conformities with respect to the guidelines defined by the Quality documentation, for a continuous improvement of the effectiveness of the activities carried out.
The Management ensures its commitment to provide the necessary resources for the achievement, maintenance and improvement of good professional practice, for the quality of services offered to Customers; furthermore, with the contribution of the Quality Management System, the Management hopes to root a constructive mentality within the company, which allows to proceed regularly in achieving the set objectives and to continuously improve the company performance in compliance with the health and safety conditions of the workplace.
PENTAP Srl continuously reviews the Quality Policy to ensure that its people, in particular employees and collaborators, fully understand its contents and commit to implement them, and stakeholders (interested parties) are always informed of the evolution of the company’s reference context.
COMPLIANCE WITH ENVIRONMENTAL REQUIREMENTS
The PENTAP Srl Management is convinced that the company has precise duties towards the environment and the community and for this very reason it works to create the conditions so that the entire company adopts responsible behaviors, which safeguard the integrity of the environment, in all its activities by raising awareness of environmental issues among all its employees. employees, at every level. In fact, each one, within the scope of his/her role, responsibilities and skills, can and must contribute with his/her work to respecting the environment.
COMPLIANCE WITH HEALTH AND SAFETY REQUIREMENTS
The Management of PENTAP Srl considers the protection of health and safety at work, in addition to a legal obligation to be respected, an integral and essential part of carrying out any work activity, always considering a risk present in the performance of any activity .
RISK MANAGEMENT
Analyze the quality management system processes from a risk-based thinking perspective,
identifying risks in operational processes and the appropriate measures to be adopted to manage them, as well as identifying opportunities, i.e. possible solutions and countermeasures to address them.
The General Management
